Service

Institutional Strengthening

Capable and legitimate state and civil society institutions are a vital part of the development landscape. They help to maximize human capacity and financial resources and can drive sustainable development outcomes that meet the needs and aspirations of diverse populations. Yet in many developing country contexts, the fit between post-colonial institutions of the state and the traditional institutions and ethical systems which govern and give meaning to everyday life for much of the citizenry has been uneasy. This uneasiness can pose particular challenges for institutional and cultural legitimacy, as well as organizational effectiveness. At the same time, there is much learning and opportunity to be found in the strengths offered by a diversity of institutional contexts. For Square Circle, institutional strengthening involves understanding this diversity and harnessing it in ways that recognize existing and potential capacity, deepen and broaden legitimacy, enhance connectivity, and bring about sustainable and inclusive service delivery.

Through our approach to institutional review and design, we help public sector and civil society institutions to articulate their vision and theory of change, provide support for the organizational design process, and help to build capability for inclusive service delivery and impact. We also understand the importance of continuous learning and improvement as central to any institution’s long-term stability and impact. Because of this, our approach to institutional strengthening is both participatory and iterative, helping to ensure local ownership from program design through to implementation and evaluation.

Our team’s expertise in globalization and development; state building; organizational psychology; and governance, ethics and public administration, allows Square Circle to design and deliver institutional strengthening programs that promote inclusive and effective service delivery.